FAQs
More FAQs- Can we contact you outside office hours in case of an emergency?
- Will there be an odour after you clean the carpets?
- What steps are taken to safeguard our building security?
ServiceMaster of the Valley will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster of the Valley cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction to ensure that we do not leave any soapy residue behind. This allows for fresh, clean carpets
ServiceMaster Clean understands the critical importance of office security and prides itself on complying with our customers’ requirements. ServiceMaster Clean enforces a strict policy regarding all keys and security passes issued. Our employees wear a Company Uniform and have ID Badges so they are clearly identifiable at all times while on the job.