FAQs
More FAQs- Are all your employees background checked?
- Can I use off the shelf cleaning products on my floors?
- Do I need to do anything prior to the technician arriving for my scheduled tile and grout cleaning service?
We recognize that security and trust are a paramount concern, so at ServiceMaster of the Valley we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
All acrylic floor finishes can be damaged by highly alkaline products and alcohols such as the kind that you might see in hand sanitizers. If you must clean your floor yourself, we recommend using a neutral cleaning agent specifically recommended for cleaning acrylic floor finishes. ServiceMaster of the Valley can provide more information on a suitable product.
Simply pick up items on the floor, such as rugs, plants and trash cans, as well as sweep or vacuum the area to be cleaned.