FAQs
More FAQs- What steps are taken to safeguard our building security?
- Do all staff receive training and development?
- Will carpet cleaning be disruptive to my business?
ServiceMaster Clean understands the critical importance of office security and prides itself on complying with our customers’ requirements. ServiceMaster Clean enforces a strict policy regarding all keys and security passes issued. Our employees wear a Company Uniform and have ID Badges so they are clearly identifiable at all times while on the job.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
The team at ServiceMaster of the Valley will work with you to schedule a suitable time, typically after hours. In the event that it is unfeasible to clean the entire area in one visit, we will develop a customized program to clean your carpets in sections. Our technician will also inform you of estimated dry times needed.