FAQs
More FAQs- How do we pay you?
- Are there instructions to follow after my hard-surface floors are cleaned?
- Can we contact you outside office hours in case of an emergency?
Commercial cleaning customers are invoiced each calendar month and are given a standard 30 days from invoice date payment term.
Before you walk on your floors, it’s best to allow a minimum drying time of at least 1 hour. We recommend allowing 24 hours before walking on it with heavy traffic. Be cautious and protect floors from getting wet for 24 hours after application of either finish as it is not thoroughly cured yet. You can return furniture to your floors (with suggested use of felt pads) after 12 hours and return rugs to floors after 12 hours.
ServiceMaster of the Valley will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.